General Inquiry

 

All Questions Welcome

Response time is typically within 2 hours.  However, sometimes circumstances will not allow this. Therefore, please allow 24 hours for a response.

 
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**We cannot guarantee a response will get to you if you are using a free e-mail service such as Yahoo, hotmail or Juno.  These services are notorious for deleting mail before you receive it, or just plain losing mail.  Service can only be guaranteed if you are using a standard POP3 e-mail account from a reputable Internet Service Provider.

 
Please provide us with some important information:
Your name:  *Required
E-mail address:  *Required
Customer ID # (optional) **
Version of Flight Simulator *Required
Operating System *Required
Product *Required
Subject

How can we help you:

** Your customer ID is the identification number that our server issues at time of purchase, if you have used this secure online ordering system before (not the previous Flight 1  

e-commerce system). If you have it available, it makes it easier for us to access your records, but don't sweat it if the number is not handy.