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Response time is typically within 2 hours.  However, sometimes circumstances will not allow this. Therefore, please allow 24 hours for a response.

 

**We cannot guarantee a response will get to you if you are using a free e-mail service such as Yahoo, hotmail or Juno.  These services are notorious for deleting mail before you receive it, or just plain losing mail.  Service can only be guaranteed if you are using a standard POP3 e-mail account from a reputable Internet Service Provider.
 

Please provide us with some important information:
Your name:  *Required
E-mail address:  *Required
Customer ID # (optional) **
Version of  Flight Simulator *Required
Operating System *Required
Product *Required
Subject
   Error Number 

 

    How can we help you:

 

Type verification image:

(case sensitive)                 

 

 

 

** Your customer ID is the identification number that our server issues at time of purchase, if you have used this secure online ordering system before. If you don't have it handy, don't sweat it.